Our shipping fees start at £5.50 & are determined by the weight of the parcel. This will be calculated at checkout.Fees include packing & correspondence costs.
For deliveries to Guernsey & Jersey may be subject to customs or import duties. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as these are calculated by Royal Mail.
We operate an environmentally friendly policy and so re-use all packaging that has been sent to us where at all possible. We would prefer this to be of a compostable nature however, we feel it is better to re-use all packaging we receive rather than throw away and hope you will do the same. Thankyou for your understanding. The packing tape we use on parcels is a paper tape and therefore recyclable.
We aim to ship all orders within3 working days of the order being placed. We aim to post on Mondays & Thursdays. (ExcludingBank Holidays, please allow an extra day in this event).
We use Royal Mail’s‘Tracked 48‘ service for all our standard UK orders. Your parcel will be with you in 2 working days(althoughit can take a little longer at busy times).
When your order has been dispatched, you will receive a confirmation email from us confirming your parcel is on it’s way along with a link tomy account Where you will find your order details along with your tracking number.
We currently do not operate a collection service however, we do offer free local delivery on aminimum order of £15 on Tuesdays, Wednesdays and ThursdaysThis option is offered at Checkout to local customers and is activated by your postcode if applicable.
Please make a note of any special instructions in the comments section at checkout. For e.g. where you would like your item to be placed, in black box etc. Or if you need your item urgently.
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